Protecting your privacy

To the extent that sensitive personal data is processed about you, we will employ appropriate security measures given the nature of that data. However, you recognise that your use of the Internet and our website is entirely at your own risk. We have tried to create a secure and reliable website for our users. However, we have no responsibility or liability for the security of personal information transmitted via the Internet. We may need to provide some of your personal information to third parties that we use for the purposes of delivering specific services to you (e.g. customer support, or a shipping company if you have asked us to send something to you).

Our website may provide links and banner advertisements to third party sites. Please note that we are not responsible for, and have no control over, information that is submitted to or collected by these third parties. Since we do not control those websites, you are responsible for reviewing and abiding by the privacy policies of these third party sites.
In the course of providing services to you, we may engage third parties to carry out certain services/operations on our behalf and transfer your personal information outside of the European Economic Area. We will employ appropriate security measures to protect your personal data where that is the case.

Monitoring

We may monitor, record, store and use any telephone, email or other electronic communications with you for training purposes, so that we can check any instructions given to us and to improve the quality of our customer service. We will monitor network traffic from time to time for the purposes of backup and problem solving and in order to ensure that you are not misusing any of the services provided to you.

Accurate Information

We may check what you have told us and share that information with fraud prevention agencies. It is important that you give us accurate information. If you give us false or inaccurate data and we suspect fraud we will record this at the fraud prevention agencies.

You are responsible for informing us that your personal details have changed: for example, a change of address or to your title. You confirm that you will inform us, by writing to your branch, of any change to your personal information as soon as is reasonably practicable in order that we may update our records. Please note that notification of any change to your personal information must be in writing. If you feel your privacy has been breached by us, then please write to:

Customer Care
ICS Ltd
64 Great Eastern Street, London EC2A 3QR

Security

You must not use any computers, computer equipment, network resources or any services provided by us for any illegal purpose, or for accessing, receiving or transmitting any material deemed illegal, indecent, offensive or otherwise unacceptable under UK law. All passwords and usernames allocated to you must be kept secret and must not be disclosed to anyone without our prior written authorisation.

• You must not use any false identity in email or other network communications.
• You must not attempt or participate in the unauthorised entry or viewing of another user's account or into another system.
• You must not use the services and/or network systems or any part thereof for fraudulent activities, or to breach another organisation's security (cross-network hacking). This is an illegal act and prosecution under criminal law may result.

Changes to Terms & Condition and Privacy Policy

Please note that this policy will be reviewed, and may change, from time to time. The revised policy will be posted to this page so that you are always aware of the information we collect, how we use it and under what circumstances we disclose it.

Exclusions of our legal liability

The following clauses exclude or limit our legal liability for this site. You should read them carefully. They all apply only as far as the law permits, and in particular we do not intend to affect our duties and liabilities to you under the OISC, or the rules and regulations for the conduct of business under this Act.

6. This site contains a large amount of complex information. We have tried to make it as clear, easy to use and as accurate as possible. However we disclaim all express or implied warranties that this site is accurate, complete, or up to date. We will have no liability to you if it is not.

7. The fact that information, products or services are shown on this site does not necessarily mean that:

(a) you should rely on the information (whether provided by us or third parties);

(b) we endorse the information, products or services provided by third parties; or

(c) the product and services that we provide are suitable for you. It is your responsibility to check this out. Some of the services on this site may not be available or may have changed.

8. We are not in any way responsible for anything mentioned on or linked to this site that someone else is marketing.

9. Please remember that, email is not a completely secure means of communication: it may be possible for others to intercept and read your messages. So if you choose to send us information by email, it is at your own risk.

10. If you want more information about anything on this site, please contact any of our offices.

Decision Making
Any decision made by us in relation to the services provided to you shall be final.
© ICS Ltd 2008